Terms & Conditions
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Who we are:
‘POW Workshops’ (‘we’, ‘our’, ‘us’) is POW Workshops Ltd, a company registered in England and Wales with company number 14799818 and registered address 41-43 Standard Road, London, NW10 6HF.
Validity of Price Offer: Prices quoted by POW Workshops are valid for a period of 30 days from the date of the quotation unless otherwise stated in writing.
Price and Payment: Prices quoted by POW Workshops do not include VAT or delivery and assembly unless specified separately. A deposit of 50% of the total order value is due upon placing the order. The remaining balance is due upon delivery of the Products. The deposit is non-refundable once an order confirmation is issued to the Client.
Cancellation: The Client may cancel the order within 14 days of placing it, provided that no work has commenced on the order. If work has commenced, the Client may be liable for any costs incurred by POW Workshops up to the point of cancellation.
Drawings and Specifications: Drawings and specifications provided alongside the offer are deemed accepted upon placement of the order by the Client.
Client Responsibility: The Client is responsible for preparing the site ready for furniture installation.
Liability: POW Workshops will not be responsible for any damage to ordered items or the property where they will be assembled that is not caused by POW employees and contractors working on behalf of POW Workshops.
If either party fails to comply with these terms and conditions, neither shall be responsible for any losses that the other suffers as a result. We have no liability to you for any consequential loss, loss of profit, loss of business, business interruption, or loss of business opportunity.
Warranty: POW Workshops provide a 1-year warranty on materials and workmanship on all items made by POW Workshops.
Delivery Timeframe: Upon receipt of the deposit and confirmation from the Client, POW Workshops will use best endeavours to deliver the items within the specified timeframe. Any additions to the scope will be treated as a new order whose lead time will commence when the additional items proposal is approved.
Delivery: Furniture will be delivered during normal working hours. We will pass on the additional costs for out-of-hours delivery should you request it. Provisional delivery and installation cost assumes loading bay access, at-grade access, goods lift access and no stairs; additional costs will be applied if site conditions differ from these assumptions. Should the purchaser delay delivery beyond the timing indicated in the proposal, additional storage and transport charges may result.
Installation: Any installation services provided by POW Workshops shall be subject to separate terms and conditions and may incur additional charges.
Returns and Refunds: Due to the bespoke nature of the order, items cannot be returned or refunded.
Misuse and Maintenance: POW Workshops will manufacture the items in accordance with their appropriate use and does not accept responsibility for any failure or defect of a product arising from vandalism, misuse, or poor maintenance.
Intellectual Property:The Client agrees that this agreement does not constitute the transfer of design rights, IP rights, branding rights, copyrights, or trademarks held by POW Workshops.
Indemnity: Any indemnity or relief from or limit of liability in favour of POW Workshops shall be extended to apply to the benefit of their respective directors, employees, contractors, and authorised agents.
Force Majeure: POW Workshops shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, labour disputes, or governmental regulations.
Variation: Any variation to these Terms must be agreed upon in writing by both parties.
Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Waiver: The failure of either party to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
Assignment: The Client may not assign or transfer any rights or obligations under these Terms without the prior written consent of POW Workshops.
Notices: Any notices required or permitted under these Terms shall be in writing and shall be deemed to have been duly given if delivered personally or sent by registered mail to the parties at their respective addresses as specified in the order confirmation or such other address as either party may notify to the other in writing.
Confidentiality: Both parties shall keep confidential any proprietary or confidential information disclosed by the other party, except to the extent necessary to perform their obligations under these Terms or as required by law.
Payment: We will invoice you for 50% of the total price when we receive formal notification that we have been appointed. This deposit is necessary due to the up-front payments we need to make, which include purchasing parts, materials and paying labour.
Ownership of the goods will pass to you when we receive payment in full of all sums due for the goods, including taxes, delivery and installation charges. Goods supplied by us shall be at your sole risk as soon as they are delivered by us to your premises and it shall be your responsibility at your own cost to insure the goods in their full reinstatement value against all usual risks and to properly store them until title has passed.
Our payment terms are 30 days from the date of invoicing. For avoidance of doubt this is the date written on the invoice. Late payment will have interest added of 10% per month outstanding for the unpaid amount.
Customer Delays and Incomplete Preparation: Please inform us with at least 4 weeks’ notice if your project is delayed. If less than 4 weeks’ notice is given, we charge £1,000 + VAT for every week that furniture and/or flooring installation is moved backwards by a client. This contributes to our furniture/flooring storage costs.
If construction works are not completed when we deliver and install the furniture, we charge £250+VAT per day for the additional labour required to work around contractors and keep our furniture looking pristine.
The quoted price is based on a cleared office/site in readiness for the install including all IT and personal effects removed from desks.
Events outside our control: We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this agreement that is caused by events outside our reasonable control (including Act of God, pandemic, supply chain delays, war, strike, lockout, labour dispute, fire, flood, delays by other contractors on the project which directly impact on access or installation).
Jurisdiction:These terms and conditions shall be governed by English law and we both agree to the non-exclusive jurisdiction of the English courts.
By placing an order with POW Workshops, the Client acknowledges that they have read, understood, and agreed to these Terms and Conditions. These Terms may only be varied in writing and signed by both parties.